***** *******

I'm a dedicated IT technician with a strong passion for troubleshooting technical issues and providing efficient IT support. I have a solid foundation in computer hardware, software, and networking.

I'm seeking an IT technician position where I can leverage my skills to assist users, maintain IT infrastructure, and contribute to a dynamic team.

My strongest features include:
Problem-solving: I excel at diagnosing and resolving complex technical issues.
Technical proficiency: I have a deep understanding of various operating systems, software applications, and network configurations.
Communication skills: I am able to effectively communicate technical information to both technical and non-technical users.
Attention to detail: I am meticulous and ensure accuracy in my work.
I have experience in:
Desktop and laptop support: Troubleshooting hardware and software issues, configuring devices, and providing user assistance.
Network administration: Managing network infrastructure, troubleshooting connectivity problems, and implementing security measures.
Server administration: Maintaining and optimizing server performance, managing user accounts, and ensuring data security.
I am eager to apply my skills and knowledge to contribute to a successful IT team.

I have strong knowledge about computer hardware mainly understanding computer components such as RAM , ROM ,CPU , motherboard and their functions
Also I have strong knowledge in software such as different operating systems such as windows, Linux.

I have managed also building websites and building my thesis which is an RFID attendance system which can record the attendance of 20 employees and connected it to an microprocessor which will allow to display information on the website I have built such as time in and time out of each employee shown on the website and which you can export this data shown to an excel file saved in the system.

ITIL certification too.