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Herra Althahabiah bldg cont LLC

HR & ADMINISTRATION MANAGER

Assisting new new hires with smooth, sound and legally defensible hiring and onboarding process. Also responsible for handling personnel issues and other matters involving staff. Ensuring legal compliance and monitoring and implementing applicable human resources federal And state requirement, conducting investigations and maintaining records. Managing pay plan by conducting periodic pay surveys; Planning and implementing pay structure Revisions. Hearing and resolving employee grievance; and counseling employees and other staff. Oversee day-to-day office operations and ensure a well-organized work environment. Supervise and coordinate administrative staff, Establish and maintain efficient record-keeping systems. Coordinate with external vendors and service providers, Oversee the maintenance and security of the physical office space.

Yupp Tv India PVT LTD

Marketingo specialistai

Sales

Responsible Sales of Annual Subscriptions for online television streaming services in US and middle east region. Providing technical support when ever needed to resolve the tickets renewing the contracts on time. Maintained 98% quality and 95% Customer Satisfaction. Generating Daily sales reports with the quality score.

House of Architecture Engineering Consultant LLC

Buhalteriai, apskaita

HR Admin & Accounts Coordinator

Responsible for Payrolls and maintaining employees data. Taking care of the onboarding employees and assisting them with joining formailities. Taking care of the Administration to run the organization smooth and hassle free. Continuously working on cost control elements and increasing revenue and reducing Cost to the company. Preparing Bank Reconciliation Statements and Final Balancesheets. Preparing taxes, Accounts payables and accounts receivables etc.

Tech Mahindra LTD

Kompiuterių technikai

Senior Team Member

Responsible for technical support to the entire US customers with their internet related issues like Connectivity problems, intermittent connection, setting up the Wireless connections, Configuring modems and routers, Dispatching technician and installing Security software. Selling router according the the cx needs and advising the customer to choose right plans for their usage. Generating leads to increase the revenue to the company. Preparing daily reports of sales and Technical resolution Reports.

Sutherland Global Services

Kompiuterių technikai

Technical Support Executive

Responsible for technical support to the US based customers with their computers with removing Viruses from their system and installing Anti-Virus software by taking remote access. Basic trouble shooting and walking through the customers to install the security software in their computers. Was assigned to different tasks of clearing the pending cases from time to time, and aided in cutting down potential operational losses to a great extent. Preparing the MIS reports of the team.

HSBC Data Processing Pvt INDIA Ltd

Buhalteriai, apskaita

Customer service representative

Responsible for resolving card member disputes arising out of credit card transactions with various merchants in the US and world-wide. Delivering high quality customer service and ensuring credit ratings are properly updated and reported to the credit bureau. Includes servicing a myriad of clientele from various credit card portfolios. Job includes making calls to card members and merchants, as well as email correspondence, to reach timely resolution of the disputes. Ensuring adherence to compliance and audit requirements with specific focus on Data Protection and other process specific acts.

Aukštasis universitetinis

Andhra University

Vadyba ir verslo administravimas

Commerce and Business