***** *******

Proficient IT team member with a pragmatic background in setting up, maintaining,
and repairing user stations. Skilled in hardware and software maintenance and
software development, adeptly handling diverse support projects independently while
maintaining meticulous records. Demonstrates expertise as a troubleshooter and
critical thinker with exceptional problem-solving abilities. Additionally, excels in digital
marketing skills and conducting data analysis projects, utilizing various languages for
effective visualization.
Work History
IT Services, FREELANCE
09/2023 - Current
 Creating Consultancy Firm Website(Ongoing)
 Handled numerous IT supporting projects for a variety of customers, and
effectively resolved sophisticated technological problems.
 Executed comprehensive digital marketing strategies, including SEO
optimization, social media campaigns, and content creation.
 Coordinated project tasks related to the development of the clients websites,
ensuring high quality and suitable user interaction.
Technical Support Specialist, Women Action Foundation Kenya
10/2022 - 08/2023, Nairobi
 Responded to support requests from end-users and patiently walked
individuals through basic troubleshooting tasks.
 Suggested software and hardware modifications to reduce lag time and
improve overall speed.
 Developed and tested new product offerings prior to release to assist
development team in bug identification.
Software Development Trainee, Zindua School
01/2022 - 07/2022, Nairobi
 Tested new applications for usability and adherence to code plan.
 Delivered project reports and milestone updates to supervisor.
 Worked with design teams and Senior Software Engineers to build customized
software products for consumers.
Internship, State Department of Public Works
06/2019 - 10/2019, Nairobi
 Designing of structured cabling and IP PBX systems for projects
 Managed detailed building services diagrams, plans, and drawings to control
and forecast project budgets.
REFEREES
David Mark Onyango
+254791003548
Women Action Foundation –Kenya (WAF- Kenya)
Dan Walobwa
+254797716124
Zindua School
Eng. Joel Nadebu
+254719115221
State department of Public