Ensure all daily and weekly KPIs are met as directed. Manage the day-to-day operations within your department, making the most efficient use of resources available, both staff and space, taking in to account customer, company and product requirements. Cooperate and coordinate with all areas of the business to achieve company objectives and goals Strive for continuous improvement in service delivery and cost management in all aspects of the role, and motivate team members to do the same Take responsibility for recruitment and development of departmental staff, including inductions Manage any performance/absence issues within the department. Maintaining good levels of Health & Safety as directed by management Ensure that all procedures are followed and detailed records are kept, for Goods In, Goods Out, Picking, packing, despatch and other processes. Ensure that all warehouse activities are closely supervised and any issues are dealt with promptly before escalation. Investigate and report on any warehouse issues for damaged or missing stock, and ensure corrective actions are implemented Ensure that health and safety requirements are met and undertake quarterly audits, weekly inspections and safety tours Ensure housekeeping of the warehouse and compound area is of the highest standard at all times, including reporting any damage to equipment, or system issues immediately. Produce and issue internal KPI reports as required Ensure a high level of communication regarding team/department activity is maintained at all times with team, peers, Senior Supervisors and Managers, using both verbal and written communication methods as required.