Position Summary: The Office Manager will oversee the management of other existing team members, help out with day to day task and other duties. Responsibilities include planning, organizing, directing, coordinating, and controlling all activities related to processing and managing workflow. In particular, the position will ensure that day to day task are in high quality and productivity expectations are both understood and being exceeded.
We are a Tech company and be expanding in Europe and US and plan to open and office in Lithuania. We deal with larger SME’s, corporates as well as enterprise / global clients. We are in the process of expanding our services and setting up a new marketing team also in Lithuania to support this expansion.
Plan, organize, coordinate and control other team member responsibilities as well as your own.
Set up and manage CRM and be familiar with CRM tools like salesforce, nimble or pipedrive
Assist in developing work processes and descriptions
Set up reports and documents using word and or google docs and professional format with index and page numbers
Establish and monitor objectives by gathering and analyzing operations information.
Organize resources to achieve efficiency and quality objectives.
Directly supervise quality of workflow and provide mentoring to the team.
Oversee training of new and existing staff.
Lead the design and documentation of operational processes and tools.
Complete various projects as assigned by management.
Communicate trends and opportunities for improvement to management.
Perform human resource duties as needed, including employee recruiting and retention.
Ensure compliance with all company confidentiality policies including patient information, client information and team member information encountered while performing job duties.
Understand, support, enforce and comply with company policies, procedures and Standards of Business Ethics and Conduct.
Display a positive attitude as well as professional, polite, considerate and courteous conduct and treatment of others in the course of duties.
Bachelor’s degree in business, management or closely related field.
Bilingual Lithuanian and English.
Be familiar with task and project management tools like basecamp, jira and asana
Carry out research tasks and document results and suggest additional follow up action.
At least one years management experience.
Experience working in a team-oriented, collaborative environment.
Exceptional analytical and problem solving skills.
Knowledge of management principles.
The ability to communicate in a clear and professional manner.
The ability to demonstrated leadership abilities.
Excellent interpersonal, written and oral communication skills.
Highly self-motivated and directed.
Flexible to handle unexpected daily challenges.
Strong knowledge of Microsoft Office.
Good internet bandwidth (when working from home)
Please send your cv to ITimprovementUK@gmail.com